Frequently Asked Questions

How do I upgrade my membership?

To upgrade your AYG membership, login to your account and navigate to your profile drop down menu on the upper right hand corner of the screen and click on Account. Then, click on the Account tab listed on the menu on the left hand side of the page. You’ll see your membership details and can then select Upgrade or change your membership to make changes.

How do I get featured on the AYG homepage?

To be featured on our homepage, you must have a Platinum membership and a completed profile. You can upgrade your membership by going to the account settings tab on the profile drop down menu as directed above.

How do I change my password?

To change your password, login to your account and navigate to your profile drop down menu on the upper right hand corner of the screen and click on Account. Select the “Click here to change the password” button and follow the steps.

If you are unable to login and have forgotten your password, please navigate to the login page and select “Forgot Password” to receive a password reset link to the email associated with your account.

How do I become an AYG Affiliate?

To become an AYG Affiliate you need to be at least a Basic member. A Basic membership is free and only takes a minute to set up. If you’d like to help spread the word about AYG but don’t want to be listed in our community, you can keep your profile private. Once you’ve signed up, you can register as an AYG Affiliate here. After we’ve approved your application, you’ll find your affiliate link and tools here. This link can also be found in the footer.

What is the AYG refund policy for memberships?

Learn about our refund policy on our Refund Policy page.

How do I edit my profile?

You can edit your profile by selecting the Edit Profile option on your profile menu in the upper right hand corner. From there you’ll be able to edit your personal info, brand info, favorite quote, videos,  social profile links, profile picture and more!

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How do I upload a blog article?

To post a blog article, click on the Blog tab on the header menu and clicking Write. You can also click on the Publish Article option on your profile drop down menu in the upper right hand corner. That’ll take you to the Share Your Story page where you can add your content and publish your article! 

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How do I sell my products on the AYG Marketplace?

First, make sure you have a Gold membership. If you need to upgrade your membership, follow the steps listed above. If you haven’t already, create a vendor profile by selecting Marketplace > Sell on the header menu. Once your vendor application has been approved, you’ll be able to login to your vendor profile and start adding your products. Read more about this process in our Seller FAQs.

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How do I feature my shop on AYG?

First, make sure you have a Gold membership. If you need to upgrade your membership, follow the steps listed above. To feature your shop, click on the Shops > Sell on the header menu. You can also click on the Feature Shop option on your profile drop down menu in the upper right hand corner. That’ll take you to your Featured Shop page where you can add all of your shop info and link your website!

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How do I sell my services on AYG?

First, make sure you have a Platinum membership. If you need to upgrade your membership, follow the steps listed above. To list your services, click on the Services tab on the header menu and clicking Sell. You can also click on the Sell Service tab on your profile drop down menu in the upper right hand corner. That’ll take you to your Services listing page where you can add all of your service info and publish your listing. 

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How do I list my events on AYG?

First, make sure you have a Platinum membership. If you need to upgrade your membership, follow the steps listed above. To add your events, click on the Events tab on the header menu and clicking Host. You can also click on the Host Event tab on your profile drop down menu in the upper right hand corner. That’ll take you to your Event listing page where you can add all of your event info and publish your listing. 

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What's the best way to get in touch with AskYourGirls?

You can contact us via the chat bubble at the bottom right hand corner of the screen, our Contact Form, or by emailing us. Current members can email us at support@askyourgirls.com. For all other inquiries, reach out to our team at hello@askyourgirls.com.

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